PRIVACY POLICY

Last Updated: January 7, 2024

Carolina Senior Benefits (CSB) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Carolina Senior Benefits of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Carolina Senior Benefits decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Carolina Senior Benefits, and it governs any and all data collection and usage by us. Through the use of www.carolinaseniorbenefits.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Carolina Senior Benefits does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of your information.

Collecting and Using your Personal Data

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  • Voluntarily provided information when you fill out our forms for health insurance and/or Medicare-related insurance product information. You may be asked for information that is necessary for us to provide timely and accurate quotes and information to you, such as such as your name, zip code, gender, age, email address, phone number, and preferred contact method. We never ask for your Social Security number or Medicare claim number on this website. We also will not sell or disclose any of your personal information to anyone outside of our agency.
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs. 

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of forms. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.     

Use of Information Collected

Carolina Senior Benefits does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Your information is only shared with individuals within Carolina Senior Benefits who will respond to you, answer your questions, or provide quotes that you have asked for. When a member of Carolina Senior Benefits calls you, those calls may be monitored or recorded for quality assurance and training purposes.

Carolina Senior Benefits may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Disclosure of Information

Carolina Senior Benefits may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services you have requested;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of Carolina Senior Benefits.

Exclusions

This Privacy Policy does not apply to data collected offline or via any other means, including information gathered by third parties.

Children’s Privacy

Carolina Senior Benefits’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of eighteen (18). If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of eighteen (18) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to info@carolinaseniorbenefits.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Carolina Senior Benefits will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. Carolina Senior Benefits does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

Carolina Senior Benefits takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline, but we cannot guarantee complete security.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@carolinaseniorbenefits.com

Telephone Number: (704) 765-4689

Mailing Address:
Carolina Senior Benefits
18047 W Catawba Ave, Suite B
Cornelius, North Carolina
28031

TERMS OF SERVICE

Last updated: January 7, 2024

 

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the https://carolinaseniorbenefits.com website (the “Website”) operated by Carolina Senior Benefits (“us”, “we”, or “our”).

Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Website. This Website is offered and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions.

By accessing or using the Website you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Website.

 

Intellectual Property

The Website and its original content, features and functionality are and will remain the exclusive property of Carolina Senior Benefits and its licensors. The Website is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Carolina Senior Benefits.    

 

Trademark Information

You herein acknowledge, understand and agree that all of the Carolina Senior Benefits trademarks, copyright, trade name, service marks, and other Carolina Senior Benefits logos and any brand features, and/or product and service names are trademarks and as such, are and shall remain the property of Carolina Senior Benefits. You herein agree not to display and/or use in any manner the Carolina Senior Benefits logo or marks without obtaining Carolina Senior Benefits’ prior written consent.

 

Links to Other Web Sites

Our Website may contain links to third party web sites or services that are not owned or controlled by Carolina Senior Benefits.

Carolina Senior Benefits has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Carolina Senior Benefits shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

 

Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

Indemnification

You agree to defend, indemnify, and hold harmless Carolina Senior Benefits and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Website, or b) a breach of these Terms.

 

Limitation of Liability

In no event shall Carolina Senior Benefits, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

 

Disclaimer

Your use of the Website is at your sole risk. The Website is provided on an “AS IS” and “AS AVAILABLE” basis. The Website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Carolina Senior Benefits its subsidiaries, affiliates, and its licensors do not warrant that a) the Website will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Website is free of viruses or other harmful components; or d) the results of using the Website will meet your requirements.

 

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

 

Governing Law

These Terms shall be governed and construed in accordance with the laws of North Carolina, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.

 

Notice

Carolina Senior Benefits may furnish you with notices, including those with regards to any changes to the Terms of Service, including but not limited to email, regular mail, MMS or SMS, text messaging, postings on our website Services, or other reasonable means currently known or any which may be herein after developed. Any such notices may not be received if you violate any aspects of the Terms of Service by accessing our Services in an unauthorized manner. Your acceptance of this Terms of Service constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed our Website in an authorized manner.

 

How to Contact Us

If you have any questions or concerns regarding the Terms, please feel free to contact us at the following email, telephone number or mailing address.

 

Email: info@carolinaseniorbenefits.com

Telephone Number: (704) 765-4689

Mailing Address:
Carolina Senior Benefits
18047 W Catawba Ave, Suite B
Cornelius, North Carolina
28031